Questions to Ask Your Carpet Cleaner
Questions to Ask Your Watertown Carpet Cleaner
Before you spend a single penny on a carpet cleaning service, ask a few questions to make sure you’re getting quality service from a reputable carpet cleaning company. If a company doesn’t answer to your satisfaction, how can you trust them to clean your home?
What method do you use to clean carpets?
The answer to this question will depend on the types of carpet you need cleaned. There is a difference between shag carpeting getting cleaned compared to an oriental rug. A knowledgeable company like AMS knows which service each carpet needs.
What type of equipment do you use?
A typical vacuum cleaner or store-bought steamer might work in a quick fix, though professional companies should have their own equipment for heavy duty cleaning. Renting a carpet steamer is a transportation hassle. We bring our all own specialized equipment to your residential or commercial property.
Are you certified for carpet cleaning?
The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the most important certification for a professional cleaning company. The IICRC standardized the cleaning industry inspection, treatments, and cleaning methods, and without certification work may be subpar. At AMS, our IICRC certification goes hand in hand with our impeccable ratings and reviews on HomeAdvisor.com from satisfied Jefferson and Palmyra customers.
Do you insure or guarantee your work?
Any damage occurring in your home during cleaning services will be covered by insurance or a bond. Find out if your carpet cleaner will guarantee the quality of their work.
How long will it take the carpet to dry?
Depending on your schedule, the amount of time your carpet is drying can be a massive inconvenience. Find out exactly how long it takes carpets to dry on average before arranging a cleaning in your home, especially if time is of the essence. New treatment solutions dry completely in as little as four (4) hours with dry carpet cleaning offered by ASM.
How do I prepare my home for carpet cleaning?
Vacuuming before cleaning creates longer lasting and better quality results. Whether you have to do it yourself is another matter. ASM services cover vacuuming, deodorizing, and steam cleaning, meaning your prep work is minimal. Our equipment is made to maneuver around furniture and other obstacles, so no need to move the couch before we arrive.
What are the benefits to regular carpet cleaning?
Aside from superficially cleaning your home, irritants including pollens, chemicals, and bacteria are removed from your carpets. Allergens and dust are also removed from the air during cleanings, reducing potential asthma and allergy attacks during warmer months.
Regular cleanings extend the life of your carpets, preventing expensive replacements for longer than untreated carpets. Cleanings prevent mud stains common to Lake Geneva winters or pet dander from spring shedding in Janesville.
Do you offer emergency house calls?
Most carpet cleaning companies don’t offer emergency services. ASM Carpet Cleaning knows you can’t control when a spill will happen on your carpet and need immediate care. With dry carpet cleaning service leaving dry carpets in as little as four hours, your carpets will be good as new in the least amount of time possible. Whether it’s a wine spill in Waukesha or an unexpected dinner party in Oconomowoc, ASM is ready to help you out.
Do you offer more services than carpet cleaning?
If you are satisfied with your carpet cleaning, expanding to upholstery and tile cleaning seems like a natural progression. Having to juggle the contact information of different companies for each service is an unnecessary hassle when your reliable carpet cleaning service can perform all these functions as well. ASM covers everything from steam drape and vinyl composite tile cleaning services for your convenience.